MexiMarket, LLC unconditionally guarantees the quality of our products. Please note that our return policy have been adjusted due to health and safety measures derived from COVID-19.
If you find that your order contains a wrong item, simply contact us within 15 days of your delivery and we will refund your money. Please note that we only process returns and refunds for items purchased from MexiMarket, and that we will only refund shipping charges that are due to an error on our part (shipping the wrong item). Simply send us an email to firstname.lastname@example.org with your order number and the items sent in error.
At this time, due to health and safety concerns we are unable to accept product returns. Thank you for bearing with us though these difficult times. We will return to our high level of customer service that you can expect from us soon.